Performance benchmarks that OSPD recommends tracking for all indigent defense providers in California.
Active Cases Per Attorney
WorkloadTotal active cases per attorney per year, measured against NAC caseload limits by case type
Benchmark Target
< 150 felonies or equivalent weighted caseload per attorney per year
Data AvailabilityWidely Available
Average Hours Per Case
WorkloadAverage attorney hours invested per case, broken down by case type and complexity level
Data AvailabilityLimited
Substantive Motions Filed Rate
QualityPercentage of cases where at least one substantive pretrial motion is filed
Benchmark Target
> 40% of felony cases
Data AvailabilityLimited
Trial Rate
QualityPercentage of cases resolved at trial rather than plea agreement
Benchmark Target
3-7% of total caseload
Data AvailabilityWidely Available
Initial Client Contact Rate
Client ServicePercentage of clients contacted by their assigned attorney within 48 hours of appointment
Benchmark Target
> 90% within 48 hours
Data AvailabilityEmerging
Case Disposition Breakdown
OutcomeDistribution of case outcomes: dismissal, plea agreement, trial verdict, and diversion program enrollment
Data AvailabilityWidely Available
Sentencing Outcome Comparison
OutcomeSentencing outcomes for indigent defense clients compared to county and statewide averages
Data AvailabilityLimited
Interpreter Usage Rate
Client ServiceRate at which interpreter services are utilized for non-English speaking clients across all case proceedings
Data AvailabilityEmerging
Investigator Involvement Rate
QualityPercentage of felony cases where a defense investigator is actively involved in case preparation
Benchmark Target
> 60% of felony cases
Data AvailabilityLimited
Continuing Legal Education Hours
QualityAverage CLE hours completed per attorney per year, including criminal defense-specific training
Benchmark Target
> 15 hours per attorney per year
Data AvailabilityWidely Available
Average Cost Per Case
FiscalAverage total cost per case by case type, including attorney compensation, support staff, and overhead
Data AvailabilityWidely Available
Attorney Retention Rate
FiscalAnnual attorney retention rate; high turnover signals unsustainable workload or inadequate compensation
Benchmark Target
> 85% annual retention
Data AvailabilityWidely Available